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FAQ

FAQ

2014-10-20 21:05:01   Edit by:Linkcnc    Hits:
If you have more question,pls feel free to contact me ,I will reply you at my earliest time


Q1 : I knew nothing about this machine, what kind of machine i should 
choose?
 Very easy to choose. Just tell us what you want to do by using cnc router/
laser machine/plasma cutting machine,then let us give you perfect solutions and suggestions.

Q2: When i got this machine, but i did not know how to use it.What should i 
do?
We will send video and english manual with the machine.If you still have 
some doubts, we can talk by telephone or skype.

Q3:  If some problems happend to this machine during warranty period,what
 should i do?
The machine with main parts(excluding the consumables) shall be changed free of charge(some parts will be maintained) when if any problem during the warranty period.
1.Fiber laser cutting machine:3 years quality guaranty.
2.Vibrating knife cutting machine:2 years quality guaranty.
3.Plasma cutting machine:2 years quality guaranty.
4.Laser marking machine:3 years quality guaranty.
5.Laser welding machine:2 years quality guaranty.
6.Plasma cutting machine:2 years quality guaranty
7.cnc router:2 years quality guaranty
8.CO2 laser machine:2 years quality guaranty


Q4:I don’t know which one is suitable for me ?
 
A2:Please tell me your 
 
1.Fiber laser cutting machine:

1)Max work size:choose most suitable model.
2)Materials and Cutting thickness:Power of laser generator.
3)Business industries:We sell a lot and give advice on this business line.
 
2.Vibrating knife cutting machine:

1)Max work size:choose most suitable model.
2)Materials:choose most suitable knife cutter.
3)Cutting thickness:Power of knife cutter
4)Cutting sample effect:confirm knife suitable again and whether CCD or other optional parts is needed or not.
5)Business industries:We sell a lot and give advice on this business line.
 
3.Plasma cutting machine:
1) Max work size:choose most suitable model.
2) Materials and Cutting thickness::choose most suitable power.
 
 
4.Laser marking machine:
1) Max work size:We can do work size with 110*100mm-----300mm*300mm.
2) Materials and marking effect:we will check whether our machine is suitable for you or not and choose a most suitable power and optional parts.
 
 
5.Laser welding machine:

Your products and materials of products
1)Welding depth
2)distance between the toes of a weld
3)Business industries:We sell a lot and give advice on this business line.

6.Laser Cleaning machine
1)your materials
2)what kind impurity
3)the thickness of your impurity